PRIVACY POLICY
Last Updated: September 2, 2026
Johanna Decor (“Johanna Decor,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit johannadecor.com, make a purchase, contact us, or otherwise interact with our website and services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide when you place an order, create an account, contact us, subscribe to communications, or interact with our website.
This information may include:
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
- Order and purchase information
- Products viewed or added to your cart
- Account information, if you create an account
- Messages or information submitted through contact forms
- Information related to customer service inquiries
We may also automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type
- Device information
- Pages visited
- Referring website
- Date and time of visits
- Website interaction and usage information
- Cookie and similar technology data
2. Payment Information
Payments made through our website are processed by third-party payment providers.
Depending on the payment method selected, these providers may include payment processing services such as GoDaddy Payments, Klarna, credit card networks, banks, or other payment partners available through our WooCommerce checkout.
Johanna Decor does not generally receive or store your complete credit or debit card number. Payment information is transmitted directly to the applicable payment processor according to its own security and privacy practices.
We encourage you to review the privacy policies of the payment provider you choose.
3. How We Use Your Information
We may use the information we collect to:
- Process and fulfill your orders
- Produce made-to-order products
- Process payments
- Arrange shipping and delivery
- Send order confirmations and shipping updates
- Provide tracking information
- Communicate with you regarding your order
- Respond to questions or customer service requests
- Manage returns, refunds, or order-related issues
- Prevent fraud and unauthorized transactions
- Maintain and improve our website
- Understand how customers interact with our website
- Maintain business and financial records
- Comply with applicable legal and tax obligations
- Protect the rights, security, and operations of Johanna Decor
4. Shipping and Delivery Information
To fulfill your order, we may share necessary information such as your name, shipping address, telephone number, email address, package information, and order details with shipping carriers and fulfillment-related service providers.
Johanna Decor currently ships within the United States.
Shipping providers may use your information according to their own privacy policies.
5. WooCommerce and Website Services
Our online store operates using WooCommerce and related WordPress technologies.
These systems may process information necessary to operate the online store, including customer accounts, shopping carts, orders, checkout information, inventory, payment status, and other ecommerce functionality.
Our website hosting, security, backup, performance, and technical service providers may also process limited information as necessary to provide their services.
6. Cookies and Similar Technologies
Johanna Decor may use cookies, pixels, analytics tools, and similar technologies to help the website function properly and understand how visitors use the site.
These technologies may be used to:
- Remember shopping cart contents
- Maintain customer sessions
- Process checkout activity
- Remember preferences
- Improve website performance
- Measure website traffic
- Understand visitor behavior
- Support advertising or social media integrations
- Help detect fraud or security issues
You may be able to control cookies through your browser settings or through cookie preference tools made available on our website.
Disabling certain cookies may affect the functionality of the website, including shopping cart or checkout features.
7. Analytics, Advertising and Social Media
Our website may use analytics, marketing, social media, or advertising technologies provided by third parties.
These may include services associated with platforms such as Meta, Facebook, Instagram, or other technology providers used by Johanna Decor.
These services may collect information about your device, browser, website activity, or interactions with our content.
Johanna Decor does not sell personal information for monetary compensation. However, certain analytics or advertising activities may be considered “sharing,” “targeted advertising,” or similar activity under some U.S. state privacy laws.
Where required by applicable law, visitors may have rights to opt out of certain uses of their information.
8. When We Share Personal Information
We may share personal information only when reasonably necessary for legitimate business purposes, including with:
- Payment processors
- Banks and financial institutions
- Shipping carriers
- Website hosting providers
- WooCommerce and ecommerce service providers
- Website security and technology providers
- Analytics providers
- Marketing and social media platforms
- Professional advisers such as accountants or legal advisers
- Government agencies or authorities when required by law
We may also disclose information when reasonably necessary to protect our customers, our business, or our legal rights.
9. Data Retention
We retain personal information for as long as reasonably necessary to:
- Fulfill orders
- Provide customer service
- Maintain business and transaction records
- Meet accounting and tax requirements
- Resolve disputes
- Prevent fraud
- Enforce agreements
- Comply with legal obligations
The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.
10. Data Security
We take reasonable administrative and technical measures intended to protect personal information from unauthorized access, misuse, disclosure, alteration, or loss.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
Customers are responsible for maintaining the confidentiality of any account credentials they create.
11. Your Privacy Rights
Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.
These may include the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how your personal information is used
- Request information regarding certain disclosures of personal information
- Opt out of certain targeted advertising or data-sharing activities where applicable
- Withdraw consent where processing is based on consent
Some information may need to be retained when required for legal, accounting, tax, fraud-prevention, or transaction-record purposes.
To submit a privacy request, contact us at:
We may need to verify your identity before completing certain requests.
12. Children’s Privacy
Johanna Decor’s website and products are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13.
If we become aware that personal information has been collected from a child inappropriately, we will take reasonable steps to delete it.
13. Third-Party Websites
Our website may contain links to third-party websites, payment services, social media platforms, or other external services.
Johanna Decor is not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of any third-party services you use.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, business practices, technology, services, or legal requirements.
When changes are made, the “Last Updated” date at the top of this page will be revised.
We encourage visitors to review this Privacy Policy periodically.
15. Contact Us
If you have questions regarding this Privacy Policy, your personal information, or a privacy-related request, please contact:
Johanna Decor
Email: sales.joanadecor@gmail.com
Website: johannadecor.com
